Shipping Policy


Last Updated: August 18, 2026

Thank you for shopping with Avrenne. This Shipping Policy explains where we ship, order processing times, estimated delivery times, shipping charges, carriers, tracking, and other important delivery information.

Summary

  • Shipping Destination: United States only
  • Order Cut-Off Time: 5:00 PM Eastern Time (ET)
  • Handling Time: 1–2 business days, Monday through Friday
  • Transit Time: 2–5 business days, Monday through Friday
  • Estimated Total Delivery Time: 3–7 business days
  • Standard Shipping Fee: $6.99 per order
  • Carriers: USPS, UPS, or FedEx
  • International Shipping: Not available

Shipping Information

Shipping Detail Information
Shipping Area United States only
International Shipping Not available
Order Cut-Off Time 5:00 PM ET
Handling / Preparation Time 1–2 business days, Monday–Friday
Transit Time 2–5 business days, Monday–Friday
Estimated Total Delivery Time 3–7 business days
Standard Shipping Fee $6.99 per order
Shipping Method Standard Shipping
Shipping Carriers USPS, UPS, or FedEx
Order Processing Days Monday–Friday
Transit Days Monday–Friday

Delivery estimates are based on normal carrier operations and the destination of the shipment. Some orders may arrive earlier than the estimated delivery window, but earlier delivery is not guaranteed.

Shipping Destinations

Avrenne currently ships orders only to addresses within the United States.

We do not currently offer international shipping.

Customers are responsible for entering a complete and accurate delivery address during checkout. Please review your shipping information carefully before submitting your order.

Order Cut-Off Time

Our daily order cut-off time is 5:00 PM Eastern Time (ET).

Orders received before 5:00 PM ET on a business day may begin processing that business day.

Orders received after 5:00 PM ET, or on weekends or holidays, will begin processing on the next applicable business day.

Order Processing and Handling Time

Orders normally require 1–2 business days for preparation and handling.

Business days for order processing are:

Monday through Friday

Weekends and applicable holidays are not counted as handling days.

Processing includes order verification, preparation, packaging, and transfer to the shipping carrier.

Estimated Shipping and Delivery Time

After an order has completed processing and has been transferred to the carrier, estimated transit time is:

2–5 business days, Monday through Friday

Therefore, the normal estimated timeframe from order processing through delivery is approximately:

3–7 business days

Actual delivery timing may vary depending on the destination, carrier operations, weather, holidays, or other transportation conditions outside our direct control.

Shipping Fee

Avrenne charges a flat standard shipping fee of $6.99 per order for eligible U.S. orders.

The shipping charge does not increase based on the number of eligible items in the order unless a different charge is clearly displayed before checkout.

Any applicable sales tax or other legally required charge will be calculated and displayed during checkout before the customer submits payment.

We do not add undisclosed shipping or handling surcharges after an order has been placed.

Shipping Carriers

Orders may be shipped using one of the following carriers:

  • USPS
  • UPS
  • FedEx

The carrier used for a particular order may depend on the delivery destination and fulfillment requirements.

Order Tracking

When tracking information becomes available, customers may receive shipment confirmation containing the carrier and tracking information.

Carrier tracking information may require additional time after shipment confirmation before the first tracking update appears.

Customers should use the tracking information provided with their order to review the latest available delivery status.

Delivery Delays

Delivery dates are estimates and are not guaranteed.

Carrier delays may occasionally occur because of weather, transportation disruptions, high seasonal shipping volume, holidays, or other circumstances outside Avrenne's direct control.

If we become aware that an order cannot be shipped within the stated processing timeframe, we will communicate available options to the customer, including cancellation and refund options where required by applicable law.

Incorrect or Incomplete Shipping Address

Customers must provide an accurate and complete shipping address during checkout.

If you notice an address error after placing your order, contact us as soon as possible at:

support@avrenne.com

Address changes cannot be guaranteed once an order has entered processing or has been transferred to the shipping carrier.

Additional delivery costs resulting from an incorrect address, when applicable, will be communicated before any additional charge is collected.

Packages Marked as Delivered

If carrier tracking shows that an order was delivered but you cannot locate the package:

  • Review the delivery location and shipping address.
  • Check around the delivery location and with other members of the household.
  • Review the carrier's tracking information.
  • Contact us at support@avrenne.com if further assistance is required.

We will review the available shipping and tracking information and assist with appropriate next steps.

Damaged or Incorrect Shipments

If your order arrives damaged or you receive an incorrect item, contact us promptly at support@avrenne.com with your order number and relevant details.

Returns, refunds, and eligible return shipping are handled according to our Return & Refund Policy.

Returns and Refunds

Eligible items may be returned within 30 days of delivery, subject to the conditions stated in our Return & Refund Policy.

Approved eligible returns receive return instructions and a prepaid return shipping label. No restocking fee is charged.

Approved refunds are returned to the original payment method within the refund timeframe stated in our Return & Refund Policy.

Order Changes and Cancellations

Requests to change or cancel an order depend on the current processing status of the order.

Once an order has been processed or transferred to a shipping carrier, we may no longer be able to modify or cancel the shipment.

Please review our Order Cancellation & Change Policy for complete details.

Pricing, Taxes, and Additional Charges

Product prices, shipping charges, applicable taxes, and the final order total are displayed before payment is submitted.

Avrenne does not intentionally add undisclosed mandatory charges after checkout.

Customers can review their order total before completing their purchase.

Shipping and Personal Information

Information required to fulfill an order, such as the customer's name, shipping address, contact details, and shipment information, may be processed and shared with shipping and service providers as necessary to complete delivery.

Information about website cookies, analytics, tracking technologies, and personal data processing is described in our Privacy Policy and Cookie Policy.

Contact Us

For questions regarding shipping, delivery, or an existing order, please contact:

Avrenne

Website: avrenne.com

Address: 101 Seaside Ave B, Stamford, CT 06902-4316, United States

Email: support@avrenne.com

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM ET